Susquehanna Trailways

Susquehanna Trailways bus tickets

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Address and Contact

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Phone: 800 692 6314

Phone:Susquehanna Trailways
800 692 6314


Email:Susquehanna Trailways

Location: 11 West Church Street, Williamsport, PA

Location:Susquehanna Trailways
11 West Church Street, Williamsport, PA


Website:Susquehanna Trailways
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Most searched routes and schedules

Check out the most searched bus routes and schedules by Susquehanna Trailways passengers, including the most popular destinations and the main cities served by the company for leisure or work trips


Top passenger questions

Based on the main doubts and frequently asked questions from Susquehanna Trailways passengers, we have compiled a complete list of answers to help you on your next trip. If you still have questions, please contact our support team.

Safety, Insurance, and Emergency Procedures

Susquehanna Trailways does not offer travel insurance options directly. However, it's advisable for passengers to consider purchasing travel insurance from independent providers to cover unforeseen circumstances such as trip cancellations, delays, or medical emergencies during their bus travel.
Susquehanna Trailways prioritizes passenger safety by adhering to rigorous safety protocols and standards. The company regularly maintains and inspects its fleet, and its professional drivers undergo thorough training. Additionally, modern buses are equipped with safety features, including seat belts, emergency exits, and GPS tracking for enhanced security and peace of mind.

Luggage and Special Items Transport

Susquehanna Trailways allows passengers to bring up to two pieces of luggage plus one carry-on. Each piece of luggage must not exceed 50 pounds in weight and 62 inches in size. Passengers should label each bag with their name and contact information.
Passengers who need to transport additional luggage beyond the specified allowances should contact Susquehanna Trailways in advance to make arrangements. Additional fees may apply for extra luggage, and it is subject to availability on the bus.
Yes, Susquehanna Trailways allows passengers to bring bicycles and sports equipment on their buses, subject to certain guidelines and fees.
Passengers bringing bicycles or sports equipment must inform Susquehanna Trailways in advance. There are specific guidelines and fees associated with transporting such items, so it's important to contact the company directly for detailed information.

Rewards, Affiliations, and Special Programs

Yes, Susquehanna Trailways offers a rewards program called 'Trail Reward Points.' Passengers can earn points by booking tickets online or at the counter. These points can be redeemed for discounts on future trips.
Regular travelers with Susquehanna Trailways can benefit from the Trail Reward Points program, which offers discounts on future trips, priority boarding, and exclusive offers. Additionally, frequent travelers can enjoy a more sustainable travel experience and the convenience of hassle-free city-to-city transportation.
Yes, Susquehanna Trailways has affiliations with various travel organizations and clubs. By partnering with these entities, Susquehanna Trailways provides special offers, exclusive discounts, and travel packages. The affiliations aim to enhance the overall travel experience for passengers.
Yes, Susquehanna Trailways offers gift cards and travel vouchers, which make for perfect travel gifts. These cards and vouchers can be purchased online or at designated ticket counters and can be redeemed for travel tickets across the Trailways network.

Travel Interruptions and Cancellations

Susquehanna Trailways is committed to providing a smooth travel experience, but in the event of interruptions or delays, the company aims to communicate promptly with passengers. The policies include providing updates on the situation and advising passengers on the estimated duration of the delay.
In the event of unexpected delays, Susquehanna Trailways assists passengers by offering clear communication about the delay duration, providing relevant updates, and offering alternative travel arrangements when necessary. As for compensation, the company has a set of guidelines aimed at addressing individual cases based on the nature and duration of the delay.
Susquehanna Trailways handles delays and cancellations by prioritizing passenger comfort and safety. The company communicates promptly about the situation, provides updates, and offers feasible solutions. In cases of cancellations, alternative travel arrangements or refunds are provided based on the individual circumstances, ensuring passengers are assisted effectively.

Pet Policy

Yes, passengers are allowed to travel with pets on Susquehanna Trailways. It's essential to keep pets in a suitable carrier to ensure their comfort and the comfort of other passengers during the journey.
When bringing pets on board Susquehanna Trailways, ensure that they are well-behaved, properly controlled, and do not disturb other passengers. Additionally, make sure they are up to date on vaccinations and any necessary travel documentation.

On-Board Experience and Amenities

Susquehanna Trailways offers amenities such as reclining seats, air conditioning, overhead storage, and onboard restrooms to ensure a comfortable journey for passengers.
Susquehanna Trailways provides charging ports, Wi-Fi, and well-maintained bathrooms on board, catering to the connectivity and comfort needs of passengers.
Susquehanna Trailways follows stringent health and hygiene measures, including regular sanitation of buses, mandatory mask-wearing, and implementation of social distancing protocols to ensure passenger safety and well-being.
Food and beverage service is not available for purchase on Susquehanna Trailways. However, passengers are welcome to bring their own refreshments on board.
Susquehanna Trailways accommodates passengers traveling with infants and toddlers by providing onboard restrooms with changing tables and allowing strollers and car seats on the bus.
Passengers are allowed to bring personal food and drinks on board Susquehanna Trailways, ensuring they adhere to the cleanliness norms and do not disturb fellow passengers.
Susquehanna Trailways does not provide in-transit entertainment options like movies or music, encouraging passengers to bring their own entertainment devices and materials.
Passengers can access their preferred streaming services on board Susquehanna Trailways using the available Wi-Fi and personal devices.
Susquehanna Trailways offers premium features such as extra legroom and comfortable seating options, prioritizing passenger comfort and satisfaction.
The total number of passengers accommodated on a Susquehanna Trailways bus varies depending on the specific bus model. However, all buses are designed to optimize passenger comfort and safety.

Special Travel Options and Seasonal Services

During major holidays and peak seasons, Susquehanna Trailways offers special bus routes to accommodate increased travel demand. These routes are designed to provide convenient transportation options for passengers looking to travel during these busy times.
Susquehanna Trailways provides special event services for festivals, concerts, and sports events. Whether it's a music festival, a sports game, or a cultural event, Susquehanna Trailways offers reliable bus transportation to ensure a hassle-free experience for attendees.

Accessibility and Special Needs

Susquehanna Trailways is committed to providing accessibility for passengers with mobility issues. Their buses are equipped with wheelchair lifts or ramps, and they offer priority seating for individuals with disabilities. Additionally, the staff is trained to assist passengers with special requirements, ensuring a safe and comfortable journey.
Susquehanna Trailways provides various facilities for passengers with special needs, including accessible restrooms, priority seating, and assistance with boarding and alighting the bus. Passengers with disabilities can also contact the company in advance to arrange for any specific assistance they may require during their journey.

Special Travel Needs and Services

Susquehanna Trailways offers a comfortable and convenient travel option for business travelers. With reliable schedules, onboard amenities, and spacious seating, passengers can stay productive while traveling. Additionally, the cost-effective fares allow for efficient budgeting and the ability to easily travel between business destinations.
For digital nomads and business travelers, Susquehanna Trailways provides flexible ticketing options, such as open-ended tickets for extended travel, and unlimited travel passes for frequent commuters. These options cater to the dynamic travel needs of digital nomads, offering convenience and cost-efficiency.
Yes, Susquehanna Trailways offers corporate accounts and specialized services for businesses. This includes streamlined booking processes, customized travel solutions, and dedicated support for corporate travelers. Businesses can benefit from tailored travel arrangements and cost-effective packages that suit their unique travel requirements.
Susquehanna Trailways is committed to ensuring a comfortable and enjoyable travel experience for senior citizens. The buses are equipped with features to aid accessibility, such as ramps and priority seating. Additionally, the staff is trained to assist senior passengers as needed, providing a supportive and accommodating environment.
Yes, senior citizens can enjoy discounted fares when traveling with Susquehanna Trailways. The company offers special rates for senior passengers, making bus travel an affordable and accessible option for seniors exploring various destinations or visiting loved ones.
Susquehanna Trailways welcomes infants onboard and provides special consideration for their travel. Typically, infants (under 2 years) can travel for free as lap infants when accompanied by a fare-paying adult, providing a family-friendly option for young parents or caregivers.
Susquehanna Trailways has policies in place to ensure safe and comfortable travel for families with children. These policies cover topics such as required supervision, appropriate seating arrangements, and necessary documentation for child passengers. By adhering to these guidelines, families can enjoy worry-free journeys with their little ones.
Yes, Susquehanna Trailways offers competitive group discounts and special rates for parties of a certain size. This makes it an ideal choice for group travel, whether for school trips, family outings, or corporate events. The company's group travel services provide a convenient and economical way to organize group excursions.
Absolutely, Susquehanna Trailways is well-equipped to accommodate large groups and private bookings. With advanced reservations, groups can secure dedicated buses or a block of seats to suit their travel needs. This flexibility ensures a seamless and enjoyable journey for events, conferences, or special outings.
Susquehanna Trailways understands the unique travel needs of students and young travelers and offers student-friendly fares and special packages. From affordable ticket rates to tailored travel options, students can enjoy a convenient and cost-effective way to explore various destinations or commute for educational purposes.

Booking and Managing Your Journey

You can book a bus ticket for Susquehanna Trailways online through their official website or mobile app. Simply select your travel dates, destination, and preferred seats, then proceed to pay securely using their online booking system.
Yes, Susquehanna Trailways offers various discounts and loyalty programs for frequent travelers. Keep an eye out for special promotions, student discounts, senior discounts, and group travel discounts.
Susquehanna Trailways allows ticket changes and cancellations, subject to their policy. It's recommended to review their terms and conditions regarding ticket changes, cancellations, and refunds prior to making a purchase.
Upon booking, you'll receive an e-ticket via email, which serves as your digital proof of purchase. Simply present this e-ticket on your mobile device or as a printout when boarding the bus. Make sure to have a valid ID for verification.
Susquehanna Trailways accepts various payment methods including major credit cards, debit cards, and other secure online payment options. Additionally, they may offer alternative payment options such as cash payments at select locations.

International Travel

When traveling with Susquehanna Trailways across international borders, passengers are required to carry a valid government-issued photo ID, such as a passport. Additionally, depending on the countries being crossed, passengers may need to carry visas or additional travel documents. It's essential to check the specific requirements for each border crossing before embarking on the journey.

Customer Support and Feedback

You can reach Susquehanna Trailways customer service by calling their toll-free number at 1-800-692-6314. Additionally, you can email them at for any inquiries or assistance regarding your bus travel.
Susquehanna Trailways takes customer complaints and feedback seriously. They have a dedicated customer service team that handles complaints promptly. You can submit feedback and complaints through their website or contact their customer service via phone or email for swift resolution.
Common issues faced by Susquehanna Trailways customers may include ticketing problems, bus delays, or service-related concerns. These are promptly addressed by their customer service team, and they strive to ensure a satisfactory resolution for all passengers. You can contact their customer service for assistance with any issues you may encounter during your journey.

Pricing, Payment, and Tickets

Susquehanna Trailways offers different pricing tiers for tickets based on factors such as the time of booking, seat selection, and any available promotions or discounts. Prices may vary for standard, premium, and flexible fare options, providing passengers with choices to suit their specific needs and budget.
Yes, Susquehanna Trailways allows passengers to pick up 'will call tickets' at the station. When selecting this option during the booking process, passengers can conveniently retrieve their tickets at the designated station's will call window by presenting proper identification and their booking details.
Printed tickets are not mandatory for Susquehanna Trailways travel. Passengers can choose the e-ticket option and present their digital ticket on their mobile device or tablet when boarding the bus. This offers added convenience, reduces paper usage, and simplifies the ticket management process for passengers.

Routes, Schedules, and Travel Planning

To find the schedule for a specific Susquehanna Trailways route, visit the official Susquehanna Trailways website and use the search feature. Enter your departure and arrival locations along with the travel date to access the detailed schedule for your chosen route. Additionally, mobile apps and third-party travel platforms may also provide schedule information.
Planning a trip with multiple Susquehanna Trailways routes is convenient. Simply use the online route planner on the Susquehanna Trailways website. Input your starting point, destination, and desired travel dates. The route planner will then display the most efficient way to travel using multiple Susquehanna Trailways routes, making the journey seamless and comfortable.
Susquehanna Trailways has a comprehensive schedule available on their official website. The schedule includes departure and arrival times, route details, and other pertinent information. Travelers can easily access this information when planning their trips, ensuring a smooth and enjoyable travel experience with Susquehanna Trailways.
Yes, passengers are required to present a valid photo ID when boarding a Susquehanna Trailways bus. Acceptable forms of ID include a driver's license, passport, or a state-issued identification card. This requirement is in place to ensure the safety and security of all passengers throughout their journey.
A valid photo ID is necessary for boarding a Susquehanna Trailways bus. It is not possible to travel without one, as the company requires identification for all passengers. This measure ensures the safety and security of everyone on board, and compliance with this policy is essential for a hassle-free travel experience.

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All About Susquehanna Trailways

Susquehanna Trailways bus grants transportation services throughout Central and Northern Pennsylvania.

Always trying to provide a comfortable and affordable bus transportation to and from Philadelphia or New York City.

Susquehanna is a great option if traveling to and from New York City, Philadelphia, Harrisburg and Elmira-NY and stopping points between cities.

This premium bus service focus on connecting local Universities and Colleges at a region.

Susquehanna Trailways schedules daily benefit many students from the following Universities.

Bloomsburg University of Pennsylvania

Bucknell University

Cedar Crest College

Delaware Valley College

Drexel University (Philadelphia)

HACC (Harrisburg), Central Pennsylvania's Community College

Harrisburg University of Science and Technology

Lafayette College

Lock Haven University

Lycoming College

Mansfield University of Pennsylvania

Muhlenberg College

Penn State (Harrisburg Campus)

Penn State (Hazleton Campus)

Pennsylvania College of Technology

Temple University

University of Pennsylvania (East Stroudsburg)

Susquehanna Bus Schedules on Primary Destinations

What's Susquehanna bus schedules and bus ticket prices?
Susquehanna Bus Lock Haven / Williamsport to NYC

Bus Departure at Lock Haven University Susquehanna Trailways Bus stop

Stop at Williamsport Susquehanna Trailways Stop

Stop at Hazleton Trailways Travel Center

Bus Arrival at Port Authority Bus Station New York City, NY

Trip duration takes around 8 hours length.

More about Lock Haven-PA to New York City-NY bus schedule.

Susquehanna Bus Lock Haven / Williamsport to Philadelphia

Bus Departure at Lock Haven University Susquehanna Trailways Bus stop

Stop at Williamsport Susquehanna Trailways stop

Stop at Hazleton Trailways Travel Center

Stop at Lehighton Giant Plaza Road Stop

Bus Arrival at Philadelphia Greyhound Terminal

Trip duration takes around 8 hours and 5 minutes length.

More about Lock Haven-PA to Philadelphia-PA schedule.

Susquehanna Bus Sunbury / Shamokin to NYC

Bus departure at Sunbury Burger King Bus Stop

Stop at Lehighton Giant Plaza Road Stop

Bus arrival at New York (Port Authority Bus Terminal Gate 2)

Trip duration takes around 4 hours 45 minutes length.

More about Sunbury-PA to New York City-NY schedule.

Susquehanna Bus Sunbury / Shamokin to Philadelphia

Bus departure at Sunbury Burger King Bus Stop

Stop at Lehighton Giant Plaza Road Stop

Stop at New York (Port Authority Bus Terminal Gate 2)

Bus arrival at Philadelphia Greyhound Terminal

Trip duration takes around 4 hours 40 minutes length.

More about Sunbury-PA to Philadelphia-PA schedule.

Susquehanna Elmira-NY to Harrisburg-PA

Bus departure at Elmira Transportation Center

Stop at Williamsport Susquehanna Trailways stop

Stop at Sunbury Burger King Bus Stop

Bus arrival at Harrisburg Transportation Center

Trip duration takes around 4 hours 15 minutes length.

More about Elmira to Harrisburg

Susquehanna Customer Service

Contact Susquehanna for scheduled route services department at

Scheduled Service Information — Call 800-692-6314 between the hours of 6:00 am and 4:30 pm, Monday- Friday and 6:00 am and 4:00 pm, Saturday & Sunday.

Susquehanna Bus Ticket Discounts

There aren't discounts for minors/children, seniors and Military/veterans.

If you have any question about bus trips discounts, contact the Susquehanna Customer Service.