Samar Help Center
The Samar Help Center was carefully created so you can find all the answers you need about: Onboard Services, Luggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Samar offers varied onboard services tailored to your comfort and convenience during bus trips. Amenities available onboard include: Air Conditioning: Available in all bus classes, ensuri......
Luggage Policy
Samar adopts the following baggage rules to make your travel more convenient: Allowed luggage: Each passenger may carry one handbag and one suitcase as checked luggage. Dimensions an......
Pet Policy
For passengers traveling with pets, Samar has set clear guidelines: Pet Size and Transport Requirements: Small pets (domestic cats and dogs) can be transported provided they travel in sec......
Accessibility
Samar is committed to accessibility, accommodating passengers with special needs. The following measures support accessible travel: Accessible seats: Reserved priority seating for passeng......
Cancellation, Changes & Refunds
Samar’s cancellation and modification policies are outlined below: Cancellation: Tickets can be canceled prior to departure. Cancellation fees and eligible refund amounts depend on the sp......