Peter Pan Bus Help Center
The Peter Pan Bus Help Center was carefully created so you can find all the answers you need about: Onboard Services, Baggage Size, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Peter Pan offers a variety of services to ensure a comfortable travel experience: Free Wi-Fi: Enjoy limited data and connection speeds during your trip. Power Outlets: Available at every seat to ke......
Baggage Size
Carry-On BaggageOne piece per passenger: Maximum size: 16 x 12 x 7 inches Must fit in the overhead compartment or under the seat. Checked BaggageOne piece per passenger: Maximum size: 31 x 20 x 12 ......
Pet Policy
Peter Pan permits small pets onboard with the following restrictions: Pet Carrier: Must be inside a carrier with a combined weight of no more than 25 pounds (carrier + pet). Carrier Specifications:......
Disabilities and Reduced Mobility
Wheelchair Accessibility: All coaches have wheelchair lifts that can accommodate both manual and power wheelchairs. Maximum combined weight (person and chair): 650 lbs. Wheelchairs must not exceed ......
Reserved Seats
General Seating: Seats are first-come, first-served unless otherwise reserved. Priority Seating: Available for seniors and passengers with disabilities. Seat Reservations: Offered on select rou......
Ticket Cancellation and Refunds
Involuntary Cancellations (by Peter Pan) Reschedule: Passengers may reschedule their trip at no extra cost. Refund: Full refund of the ticket price and any associated fees, issued either as a vouch......