Gontijo Cancellation, Changes & Refunds
Gontijo’s cancellation, change, and refund policies are as follows:
- Cancellations and Refunds:
- Cancellation requests made up to 3 hours before departure time are eligible for a full refund or a ticket rebooking.
- Refunds requested after this period may result in penalties or partial refunds according to company guidelines.
- Refunds typically follow the original payment method used to purchase the ticket.
- Changes:
- Passengers can request schedule or route changes up to 3 hours before departure, subject to seat availability and possible fare variations.