GO Transit Help Center
The GO Transit Help Center was carefully created so you can find all the answers you need about: Go Transit Fares, Onboard Services, Baggage Size and etc. If you can't find what you're looking for, don't hesitate to contact us.
Go Transit Fares
Adult Regular fare is applicable for travelers aged 13-64. Save 15% with PRESTO when tapping your PRESTO card, credit card, or mobile wallet. Senior Travelers aged 65+ save 50% off the adult fare. ......
Onboard Services
Comfortable Seating Spacious Reclining Seats: Enjoy wide, comfortable reclining seats with ample legroom. Fold-down trays and overhead storage are available at each sea......
Baggage Size
Carry-On LuggagePassengers are allowed to bring small carry-on items that can be safely stowed in designated areas. Storage Options: Overhead bins above your seat. Under the seat in front of you. T......
Pet Policy
Leashed dogs (maximum of two) can travel outside rush hours for free. Small pets in carriers are allowed anytime. Service animals are welcome at all times. ......
Accessibility Features
Wheelchair Accessibility: Designated wheelchair spaces are available in accessible coaches. Ramps and level boarding ensure easy entry and exit. Assistance Services: Station ambassadors and onbo......
Cancellation and Refunds
Involuntary CancellationsIf your train or bus service is canceled by GO Transit: Passengers can reschedule the trip without extra costs or request a refund. Refunds can be issued to the origi......