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Garcia Help Center

The Garcia Help Center was carefully created so you can find all the answers you need about: Onboard Services, Luggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.

  • Onboard Services

    Garcia offers distinct bus classes tailored to meet various passenger needs, ensuring comfort on every journey: Executive Class: Equipped with comfortable reclining seats, air-conditionin......

    Garcia Onboard Services

  • Luggage Policy

    To ensure safety and comfort for all travelers, Garcia implements specific luggage regulations: Passengers are allowed one carry-on item for storage inside the bus (weighing up to 5 kg an......

    Garcia Luggage Policy

  • Pet Policy

    Garcia welcomes pets onboard, provided passengers comply with the following guidelines: Pet transport is only permitted for journeys up to 8 hours. Passengers traveling with pets mus......

    Garcia Pet Policy

  • Accessibility

    Garcia is dedicated to delivering accessible travel solutions for everyone. For passengers requiring special assistance: Buses equipped with accessibility features such as lifts or ramps ......

    Garcia Accessibility

  • Cancellation, Changes & Refunds

    Garcia strives to offer flexibility for your travel plans, with clear policies regarding ticket modifications or cancellations: Cancellations requested up to 3 hours before departure may ......

    Garcia Cancellation, Changes & Refunds