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European Sleeper Help Center

The European Sleeper Help Center was carefully created so you can find all the answers you need about: Onboard Services, Luggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.

  • Onboard Services

    European Sleeper offers various travel classes to suit different preferences and budgets, focusing on comfort and convenience for overnight journeys: Seating Coaches Comfortable Se......

    European Sleeper Onboard Services

  • Luggage Policy

    European Sleeper passengers are allowed the following luggage: Carry-on Items: Passengers can bring luggage that fits comfortably within their compartment or above their seat. Typical dim......

    European Sleeper Luggage Policy

  • Pet Policy

    When traveling with pets aboard European Sleeper, consider the following guidelines: Duration of Travel: Pets can accompany passengers throughout the journey, provided they do not cause i......

    European Sleeper Pet Policy

  • Accessibility

    European Sleeper strives to accommodate passengers with special accessibility needs: Wheelchair Accommodation: Assistance is available; however, due to the historic nature of sleeper trai......

    European Sleeper Accessibility

  • Cancellation, Changes & Refunds

    European Sleeper provides options for ticket changes, cancellations, and refunds: Cancellation Policies: Cancellation terms depend on fare type selected during purchase. Flex fares allow ......

    European Sleeper Cancellation, Changes & Refunds