<section id="cancellation-and-refunds"><h2 class="wp-block-heading">Voluntary Cancellations</h2><ul class="wp-block-list">
<li>Cancellations are allowed up to 60 minutes before departure.</li>



<li>Refunds are processed through "Saldo Max."</li>



<li>Promotional tickets (e.g., Early Purchase, Advance Purchase) are non-refundable due to discounted fares.</li>
</ul><figure class="wp-block-image size-large"><img src="https://blog.thentrip.com/wp-content/uploads/2024/10/Busbuster-ADO-Ecobus-autobus-parada-1-1024x576.png" alt="" class="wp-image-13787"></figure><h2 class="wp-block-heading">Stranded Passenger Policy</h2><ul class="wp-block-list">
<li>If you arrive late (up to 60 minutes), a 50% discount on the next available trip can be requested by showing your original ticket and ID.</li>
</ul><figure class="wp-block-image size-large"><img src="https://blog.thentrip.com/wp-content/uploads/2024/10/Busbuster-ADO-Ecobus-autobus-estacion-1-1024x576.png" alt="" class="wp-image-13789"></figure><h2 class="wp-block-heading">Bus Ticket Changes</h2><ul class="wp-block-list">
<li>Tickets can be transferred up to 60 minutes before departure.</li>



<li>Name changes are not allowed on tickets.</li>



<li>Tickets purchased under a promotion or discounted fare will lose benefits upon transfer.</li>
</ul><figure class="wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">
https://youtu.be/LGE0hHqUHIQ?si=4L3gTNDxC-HI4N6_
</div></figure><p>--- </p></section>

ADO Ecobus Express Cancellation and Refunds

Voluntary Cancellations

Stranded Passenger Policy

Bus Ticket Changes

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