Cometa Help Center
The Cometa Help Center was carefully created so you can find all the answers you need about: Onboard Services, Luggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Cometa offers high-quality onboard services designed to enhance passenger comfort and ensure an enjoyable travel experience. Wi-Fi: Enjoy complimentary internet access for staying connected throughou......
Luggage Policy
Before traveling with Cometa, familiarize yourself with the luggage policy: Hand Luggage: Passengers can carry one piece of hand luggage, not exceeding 5 kg, measuring up to 40x35x20 cm. Checked Lug......
Pet Policy
If you're planning to travel with pets, please adhere to the following guidelines: Allowed Pets: Small-sized pets, limited to one pet per passenger, are permitted onboard. Pet Carrier Requirement: P......
Accessibility
Cometa buses offer facilities to accommodate passengers with disabilities or special needs. These services include: Designed Accessible Seats: Special seats available for people with reduced mobility......
Cancellation, Changes & Refunds
If you need to modify or cancel your reservation, Cometa provides clear guidelines: Changes: You can reschedule your ticket date, time, or seat at no extra charge up to 3 hours before your scheduled ......