BoltBus Help Center
The BoltBus Help Center was carefully created so you can find all the answers you need about: Onboard Services, Baggage Size, Pets Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Free Wi-Fi: Limited data and connection speed. Onboard Entertainment. USB and Power Outlets. Onboard Restrooms. Comfortable Seats: Adjustable and reclining seats with extra legroom. Cl......
Baggage Size
Carry-On Baggage: 1 carry-on item allowed. It must fit in the overhead compartment or under the seat. Checked Baggage: Up to 2 items in the baggage hold. No weight restrictions for checked luggage......
Pets Policy
No Pets Allowed.Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify.Illustrative image ......
Disabilities and Reduced Mobility
All BoltBus buses are equipped for wheelchair access. You can either travel in your wheelchair or have it stowed. It's recommended to book in advance if you need a reserved seat for a wheelchai......
Reserved Seats
BoltBus does not offer seat selection during the booking process. Seats are available on a first-come, first-serve basis when boarding. ......
Cancellation and Refunds
BoltBus tickets are non-cancellable.Bus Ticket Changes You can exchange your ticket up to 24 hours before departure. There is a $3 exchange fee + $2 transaction fee + any increase in fare. To ex......