BestBus Help Center
The BestBus Help Center was carefully created so you can find all the answers you need about: Onboard Services, Baggage Policy, Pets Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Wi-Fi: Available on most BestBus routes. Entertainment System: Not specified for BestBus. Perks: Free bottle of water Power Outlets: Available at every seat. Restrooms: Onboard restrooms ......
Baggage Policy
Carry-On Baggage: 1 carry-on item allowed. Must fit under the seat or in the overhead compartment. Checked Baggage: Up to 3 items in the baggage hold, each weighing a maximum of 22.5 kg (49.6 lbs)......
Pets Policy
No Pets Allowed.Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify.Illustrative image ......
Disabilities and Reduced Mobility
Passengers traveling in a wheelchair must contact BestBus at least 48 hours in advance to arrange suitable transportation. For assistance or special accommodations, call BestBus at (888) 888-3269.......
Reserved Seats
BestBus does not offer seat selection during booking. Seating is provided on a first-come, first-serve basis. ......
Cancellation, Changes & Refunds
BestBus tickets are non-refundable and cannot be canceled.Bus Ticket Changes You can exchange your ticket up to 24 hours before the original departure time. Only the departure time and date can be ......