About Primera Plus
ALL ABOUT PRIMERA PLUS BUS LINES
Primera Plus is part of the Flecha Amarilla Group. The first bus trip oh Flecha Amarilla happened in 1932, at that time buses made trips to León and Querétaro.
Over the years the Flecha Amarilla Goup has bought several bus companies and in 1991 one of them had your name changed to Primera Plus.
Primera Plus takes passengers at first class to many destinations in Mexico, in addition, Primera Plus is the market leader and pioneering bus company in the country.
Passengers can travel trought northeastern and southwest of Mexico and also to states like Jalisco, Colima and Guanajuato.
PRIMERA PLUS FLEET SERVICES
Passengers who travel with Primera Plus will find a first class buses and premium service.
Primera Plus buses are equipped with WiFi, restrooms, air conditioning, reclining seats, TVs, snacks during the trip and personal sound equipment.
Your bus tickets can be bought trought Primera Plus’ website and other agencies, the payment must be with credit cards.
You can also buy ticket buses over phone calling to <strong>01 800 375 75 87</strong>; payment must be made by credit card.
Another option for purchase your bus tickets is via terminals at bus stations. You can purchase the bus tickets with credit cards, cash or debit cards.
Bus tickets can also be purchased at travel agencies and Oxxo’s convenience stores; you can use credit cards, cash and debit cards to purchase your bus tickets.
DEALS & DISCOUNTS
Children Free Tickets and Discounts
Childrens up to 2 years doen’t pay bus tickets, however they can not occupy seats in the bus. So, they must travel in the lap of his companions.
From 3 to 11 years, passengers earn 50% discount on bus fares. After 12 years, the bus tickets should be paid normally.
Student & Professors Discounts
Valid only during the holiday period, students can buy bus tickets with 50% discount and professors with 25%. They must show valid student or teacher’s ID at the time of purchase and when they are boarding on the bus.
Senior aged persons has 50% dicount on bus fares. When boarding on the bus, they must show the INAPAM/ INSEN card.
TICKET REFUND AND EXCHANGES
Passengers can request cancellation of a purchased bus ticket going to the ticket office at the bus terminal at least one hour prior to departure time of the bus.
Primera Plus allows passengers change the schedule of your bus tickets only once. But this request, needs to be made until 1 hour before the bus departure. Travellers can request this change by phone <strong>018003757587</strong> or going to the bus station.
Boarding on Bus
You should be at the bus terminal 45 minutes in advance the departure of the bus because it’s common spend some time for taking care of ticketing confirmation and baggage dispatch.
Baggage Size and Weight Limits
Inside the bus, passengers can carry one luggage whose weight does not exceed 10 kilos and 55x40x20 cm of dimensions.
Most of bus companies allows travelers to take a luggage weighing up to 25 kilos.
Pets on Bus
Primera Plus allows the transport of dogs and cats at the baggage compartment in theis buses. To prevent stress, they must be sedated half an hour before the departure of the bus and they should be taken in appropriate kennel.