ADO bus routes and lines

ADO BUS LINES OVERVIEW & FAQ's

Autobuses de Oriente, also known as ADO, was founded in 1939 on the route Puebla to Veracruz. 

Nowadays ADO is one of the largest bus companies in Mexico.

The company also cross from Mexico to the United States of America.

If you are looking for a bus ticket to Mexico, ADO is probably the best choice.

ADO daily operates in 16 cities in the country and serving over 250 destinations.

ADO Mexico bus lines are the most important in the Mexican Southeast. 

Their passengers can travel by bus during the whole year. 

Ado bus company is working for increase their lines across many cities in México. 

ADO make effort to keep quality services on all transportations.

This company always focus on safety and comfort on all buses.

ADO is a large group which holds several other bus services:

-Ado GL

-Ado Platino

-Autobuses Unidos (AU Mexico)

-Cristóbal Colón (OCC Mexico)

-Cuenca

-Ecobus Ado

-Estrella de Oro

-Estrella de Oro Diamante

-Mayab

-Riviera

-Texcoco

-Transportes Regionales Veracruzanos (TRV Mexico) 

-Uno

-Valles

-Via

-Volcanes 


ADO BUS SERVICES & BUS TYPES

ADO transportation offers their passengers experiences of luxury and comfort.

Buses classify into three categories.

Different bus models have variations as far as concerning comfort and technology.

ADO buses offer its users the first-class service of comfort.

Bringing reclining seats, TV monitors, air conditioning and sanitary.

There's ADO regular bus transportation, with essential features.

🎥 Watch how ADO buses looks like here.

Very few know the real differences between the executive and luxury service.

As far concerns frequent bus services. 

Understand that the executive service and a luxury service are different.

Many travelers currently misunderstand the differences.

There are differences between ADO bus executive service versus ADO luxury service.

ADO Executive Bus Service

The Executive service is complete.

This is the features on ADO GL bus.

It usually brings:

-36 to 38 seats

-More leg space between seats

-2 toilets

-Plasma screens

-AC

-Inpidual light 

-Hand luggage compartment

-Cafeteria on board

-Lunch and/or snacks and/or refreshments when boarding

-Lunch Self-service on trip 

-Experienced drivers 

🎥 Watch the video inside the ADO GL (Gran Lujo) bus here.

🎥 Another video about ADO GL.

ADO Luxury Bus Service

The luxury buses service brings more and more comfort features through the years.

Those are the features on ADO Platino bus.

It usually brings:

-21 to 25 seats

-Semi-bed seats (reclining bed seats)

-Pillow and blanket

-Free Wifi

-Electrical connections

-Inpidual light 

-Hand luggage compartment

-2 separate toilets (lady and gentleman)

-Personal entertainment system or plasma screens

-Lunch and/or snacks and/or refreshments when boarding

-AC

-Travel kit

-Best drivers available on ADO

🎥 Know more about ADO Platino services, watch here.

Ado Airport Bus Service

ADO Airport is the bus service created as a way if you go/return from a national or international trip.

This bus takes you straight to your airport like Cancun, Merida, Villahermosa and more.

All bus trips without stops.

Main bus routes are:

-Mérida to Cancún airport 

-Campeche to Mérida Airport 

-Cd Carmen to Villahermosa Airport 

🎥 Watch about airport bus service here. 

Female Exclusive Seats

Also, ADO also offers some dedicated services to women customers.

It is a service reserving exclusive seats for women.

The objective is making travel more comfortable and safe.

Choosing seats is randomly selected by the client.

It permits reservations at the box office or online. 

There is an additional cost of at any ticket. 

It is only available four seats per trip.

Also, depending on the origin or destination where bought ticket. 

Can apply to bus ticket transfer and cancellation. 

It usually costs of $ 20.00 to $ 25.00 additional fee.

HOW TO BUY ADO BUS TICKETS 

When it comes to purchasing tickets, many questions also turns on ADO bus ticket sales.

There are some primary methods to buy tickets.

Which are the payment methods to buy ADO tickets?

The payment methods available are:

-Debit/Credit Visa or MasterCard

-Box Office

-Safety Pay

-Online Transfer

If you are not Mexican, probably this next one has some utility for you.

Do ADO accept foreign credit cards?

Only at the Box Office, and some others authorized point of sales.

What options do you have if you want to buy tickets with cash?

The cash payment is only possible in Box Office.

At ADO Mobile you can choose Pay at the Box Office to reserve your seat.

After that, you go to the terminal to pay with cash and get the tickets.

You have to be done until two hours before the bus departure.

ADO Internet 

Passengers can buy ADO bus tickets company through its website.

Pay by credit card, debit card, and Transfer.

ADO Phone

Call 01 (800) 009-9090 to buy your bus ticket.

The payment is by credit card.

ADO Mobile APP (ADO MÓVIL)

There are 2 ways of payment on mobile.

Pay with Visa and MasterCard credit or debit cards.

Alternatively, pay with Transfer.

📱 ADO Móvil Android App store here.

📱 ADO Móvil iPhone App store here.

ADO Box Office or Bus Terminal

ADO have several terminals and box offices around Mexico. 

There you can buy bus tickets paying with credit cards, cash or debit cards.

What is pay at the box office?

It is a payment method that allows you to secure your seats online or phone.

Then make the payment in cash directly at the ticket office until two hours before the departure.

Just inform your reservation number, pay and get your tickets.

Can you buy with foreign currency?

It is only accepted US dollars at ticket offices.

MORE INTO ADO AVAILABLE PAYMENT METHODS

ADO Ticket Payment by Credit Card and Debit Card

What kind of card?

ADO accept all VISA or MasterCard debit and credit cards.

Online payment method is only for customers who holds Visa and Mastercard cards.

Do ADO accepts American Express?

Yes, but only at the Box Office.

ADO Ticket Payment with Transfer

What is Transfer?

It is a new account with which you can Make payments, money transfers and balance inquiries instantly from your phone.

How a bus ticket payment with Transfer works?

You must choose Transfer as a payment method. 

After that, send a text message to the 4040 with the word Code followed by the amount to pay.

You will receive a 12-digit code which you must enter to be able to make your payment. 

Remember that to use this form of payment you must have Transfer account.

Here a step by step using Transfer on ADO:

1- To use this form of payment you must have a Transfer account.

2- You can activate at an OXXO or Banamex http://www.banamex.com/transfer 

3- Select this form of payment at ADO website.

4- Request your transfer code by sending an SMS from your mobile to 4040.

5- Use the word "CODE" followed by a space and the amount to pay for your tickets.

6- You will get a message back on your mobile with the transfer code number.

7- Enter it in the requested field at the website transaction.

8- Accept the Terms and Conditions and click on pay.

9- Once authorized, ADO will send your ticket(s) confirmation to the email you provided.

ADO will show you a screen where you can also print or save your tickets.

If you have any problems, contact ADO at 01800 369 HOLA (4652).

Alternatively, from mobile phone *4652 or using ADO CHAT at the website home screen.

ADO Ticket by Bank Transfer (Safety-Pay)

What is Safety-Pay?

It is a secure method of payment to make your purchases online.

All the payment information stays between your bank and you. 

To use this, you must have Electronic Banking (online) and previously obtained your token. 

The participating banks are Banorte, Bancomer, Santander and Scotiabank. 

What is a token?

It is an electronic device that your bank provides to facilitate the authentication of your account.

How to make bus ticket payments with Safety-Pay?

At ADO website choose to pay with Safety-Pay. 

Once selects this option, select your bank.

Safety-Pay will generate a transaction number. 

After that, the ADO site will redirect you to your bank website.

Follow the procedure at your bank website to finish the bus ticket transaction.

To understand more about this payment method, watch the tutorial how to buy ADO tickets with SafetyPay.

 

ADO BUS SCHEDULE DESTINATIONS

What's ADO bus schedules and bus ticket prices?

🚍 ADO Bus Cancun Airport to Tulum

🚏 Bus Departure at ADO Airport Cancun, Q.R.

🚏 Bus Arrival at ADO bus station Tulum, Q.R.

Trip duration takes around 2 hours and 5 minutes length. ADO bus ticket price from $80 to $228. More about Cancun Airport-QR to Tulum-QR bus schedule.

🚍 ADO Bus Cancun to Tulum

🚏 Bus Departure at ADO bus station Cancun, Q.R.

🚏 Bus Arrival at ADO bus station Tulum, Q.R.

Trip duration takes around 2 hours 25 minutes length. ADO bus ticket price from $80 to $228. More about Cancun-QR to Tulum-QR bus schedule.

🚍 ADO Bus Cancun to Chichen Itza

🚏 Bus Departure at ADO bus station Cancun, Q.Roo.

🚏 Bus Arrival at ADO bus station Chichen Itza, Yuc.

Trip duration takes around 3 hours length. ADO bus ticket price for about $143. More about Cancun-QR to Chichen Itza-YUC bus schedule.

🚍 ADO Bus Playa del Carmen to Cancun Airport

🚏 Bus Departure at ADO bus station Playa del Carmen, Q.R.

🚏 Bus Arrival at ADO Airport Cancun, Q.R.

Trip duration takes around 3 hours length. ADO Bus ticket price from $54 to $178. More about Playa del Carmen-QR to Cancun-QR bus schedule.


ADO DEALS & ADO DISCOUNTS

Buy ADO Tickets in Advance

Passengers who travel with ADO have an advantage when they are planning their trips. 

Because ADO has a discount program, for who buy the bus ticket between 6 months or one day before the travel.

Family & Friends Discounts

ADO has a discount program for family and groups. 

The discounts vary according to the number of people who will travel.

Moreover, also comes with an expiry date stipulated by the bus company.

Passengers can buy their bus tickets for groups online or at terminals.

Tickets must be shop until one day before bus travel. 

However, you cannot cancel this kind of bus ticket.

Children Free Tickets and Discounts

Children until four years old do not pay fares, but they can not occupy seats on buses. 

From 5 to 12 years old, children can buy bus tickets and get a 50% discount. 

Adults, parents or legal responsible must accompany all under age kids.

For boarding, it is necessary to present an identification document (ID) for both.

Teenagers over the age of 15 years may travel alone.

However, also it is necessary to have an identification document. 

Student & Professors Discounts

Students and professors get discounts for traveling by bus on the way home from school.

ADO give discounts during the school calendar.

So teachers and students need to show documentation to the company to get benefits.

TICKET REFUND AND EXCHANGES

First of all, you cannot cancel advance tickets. 

However, you can reschedule your advance ticket for a similar trip at the bus terminal.

Passengers can change dates and timetables until 15 minutes before the bus departure. 

If the new bus trip has a difference in price, the passenger will have to pay the difference.

ADO allows cancellation of bus tickets until 30 minutes before the scheduled departure. 

The passenger can request for a full refund.

Full ticket refund only if it has not been bought online or with a discount fare.

If you have any questions about the trip, you can call HOLA 01 800 369 46 52.

ADO VALUABLE TIPS

Boarding on ADO Bus

It is spent about 30 minutes at the terminal for taking care of ticketing confirmation and baggage dispatch.

ADO suggest you arrive at the terminal about 1 hour before starting your trip to avoid problems.

ADO Baggage Size and Weight Limits

Passengers can carry without extra cost baggage weighs up to 25 kilos.

The bag must measure the largest of 30x40x100cm.

Pets on ADO Bus

Domestic animals can travel on ADO buses. 

A bus trips with should have a maximum of 8 hours long for a pet.

You should sedate the pet during the journey and should take it in a kennel.

ADO Bus Rating & Reviews

Share your last bus trip experience and help other travelers

  • grade
  • grade
  • grade
  • grade
  • grade

1 of 5 Stars / 78 Reviews

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Mi critica es hacia la linea de transporte de mayab autobus numero5037 el clima no enfriaba a tal grado de que un pasajero abrio una ventana y el chofer lo insulto e hiso que la cierre. Llevo 4 meses viajando dos veces a la semana en esta ruta.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

cuando habra una autobuses directos tuxpan a orizaba ?? antes existia una linea de oaxaca a tampico porque la quitaron????

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Muy bueno

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Buen viaje

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Viajar en esta línea es una prueba a la tolerancia;las señoritas en la caja siempre te quieren vender el autobús más caro y no el próximo a salir, los autobuses están sucios (había fluidos corporales en mi asiento) y el abordaje es un caos. Pésimo.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Todo perfecto es muy bueno el cervicio solo se olvidaron de los discapacitados a todos les dan descuentos menos a ellos cuando deverian biajar gratis ojala y vean mi comentario. Gracias

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Todo perfecto es muy bueno el cervicio solo se olvidaron de los discapacitados a todos les dan descuentos menos a ellos cuando deverian biajar gratis ojala y vean mi comentario. Gracias

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Agradecemos al chofer del camión 0654 quien nos apoyó para poder bajar del autobus, ya que tuvimos una emergencia, y a su vez agradecemos al chofer José Concepción Sulu Salas del camión 0047 quien nos permitió subir sin fin de lucro.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Los autobuses son muy buenos en grl. pero tratar de hacer un itinerario a través de su página de internet, imposible. Parece que se las hizo un estudiante pués está fatal. Más vale ir aventanilla y que le den a uno todos los datos ahí, que por aqui

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Los camiones ADO nunca he tenido un problema, son limpios y eficientes, pero su pagina parece de combi del metro

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Para comprar un boleto por internet saliendo de Paraiso Tab NO es posible, siempre marca error y tienes que ir corriendo a conseguir uno, los autobuses sucios, no hay mas opciones. ojala mejoraran

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

el servicio bueno, pero su pagina de internet para buiscar horarios y adquirir boletos, es unasco, esta mal formateada, nunca puedes conectar con tu destino, te manda a otros, que no tiene que ver. Mejorenla, no se consideran que por ser la ùnica vìa

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Fue malo el autobús en mal estado sus operadores ablando x celular manejando los asientos muy inclinados son una porqueria

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

La verdad viajó cada 15cena y sus autobuses están peores en aspecto así como su mantenimiento, esta ocasión el asiento 39,40 olían mucho a orines y van muy bajos los asientos tapicería vieja y sucia es la corrida12718 México orizaba autobus1208.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Muy bueno limpieza yo les pongo 10

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

LA COMPRA POR INTERNET ES PÉSIMA. SIEMPRE SALE UN ERROR QUE DICE "ERROR EN LOS DESTINOS" Y ESO TE OBLIGA A IR A LA TERMINAL. ADO DESCUIDA MUCHO LOS SERVICIOS A LOS CLIENTES, COMO ESTE, QUE PUEDE AHORRARLE TIEMPO Y DINERO AL CLIENTE.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

ADO autobús 0396 trae anotados los números de asiento al revés. Yo compré el 20 ventanilla y el autobús dice que es pasillo. Se armó todo un lío con la gorda que traía el 19, por sus huevos quiso la ventanilla. Corrijan eso

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

El senor de atras pareciera que era su oficina ahi hable y hable no dejo dormir.Y en el haciento de adelante una vieja gorda creida que hechaba su aciento hasta atras y casi me aplastaba y le apestaba su cabello.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Yo compre mi boleto en la Cd de Mexico Central del Norte a Veracruz llego el autobus al anden 10 minutos tarde.Limpieza estubo bien.El personal muy amable.Lo unico que no me gusto que venia un pasaje en el aciento de atras hable y hable pareciera que

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Este viaje de tierra blanca a veracruz fue el peor hace calor.! y resulta q el clima esta encendido y no se siente. Pgo por un servicio y este seevicio esta mal brindado. Ojala ubiera. Otra linea de autobuses :(

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Este viaje de tierra blanca a veracruz fue el peor hace calor.! y resulta q el clima esta encendido y no se siente. Pgo por un servicio y este seevicio esta mal brindado. Ojala ubiera. Otra linea de autobuses :(

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Este viaje de tierra blanca a veracruz fue el peor hace calor.! y resulta q el clima esta encendido y no se siente. Pgo por un servicio y este seevicio esta mal brindado. Ojala ubiera. Otra linea de autobuses :(

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Este viaje de tierra blanca a veracruz fue el peor hace calor.! y resulta q el clima esta encendido y no se siente. Pgo por un servicio y este seevicio esta mal brindado. Ojala ubiera. Otra linea de autobuses :(

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Este viaje de tierra blanca a veracruz fue el peor hace calor.! y resulta q el clima esta encendido y no se siente. Pgo por un servicio y este seevicio esta mal brindado. Ojala ubiera. Otra linea de autobuses :(

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Este viaje de tierra blanca a veracruz fue el peor hace calor.! y resulta q el clima esta encendido y no se siente. Pgo por un servicio y este seevicio esta mal brindado. Ojala ubiera. Otra linea de autobuses :(

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Este viaje de tierra blanca a veracruz fue el peor hace calor.! y resulta q el clima esta encendido y no se siente. Pgo por un servicio y este seevicio esta mal brindado. Ojala ubiera. Otra linea de autobuses :(

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Este viaje de tierra blanca a veracruz fue el peor hace calor.! y resulta q el clima esta encendido y no se siente. Pgo por un servicio y este seevicio esta mal brindado. Ojala ubiera. Otra linea de autobuses :(

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Este viaje de tierra blanca a veracruz fue el peor hace calor.! y resulta q el clima esta encendido y no se siente. Pgo por un servicio y este seevicio esta mal brindado. Ojala ubiera. Otra linea de autobuses :(

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

emocionante y comfortable

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Bueno

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Se encuentran muchas paginas y portales que se supone te ayudaran a encontrar lo que requieres para consultar destinos y fechas, sin embargo ninguna es funcional, lo lamentable es que aunque observo que existe queja de otras personas no hacen nada

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

esta pagina esta hecha un desastre, seguí las instrucciones y no pude comprar mi boleto, te pasan a sitios que no te ayudan a concretar nada. Por favor pongan a trabajar a los administradores de la pagina web

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Llevo 1/2 hora buscando las tarifas de la terminal CAXA en Xalapa al aeropuerto del DF, sin ningun resultado. Pésimo diseño de la pagina!!!

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Pésimo servicio, los choferes son groseros y no tratan a los pasajeros con respeto, por sentirse superiores, y no avisan los lugares donde pueden o no hacer descenso de sus maletas. Muy mal servicio.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

De la vil chingada no pasa nada!!!

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

No envía ningún resultado su buscador, vale mad...

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

No dia 12/01/16, eu e mais um grupo de pessoas fomos furtados dentro do autobuses ADO. A impressão é que o motorista e a própria ADO, facilitam o furto dos seus passageiros. Nada fizeram e ainda riram de nós. Viagem por outra empresa de Autobuses.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Estoy intentando comprar mi.boleto desde hace un mes hoy otra vez en línea con la compra anticipada y solo marca error qe pedo con su pagina lo hacen apropósito ya arreglen eso así para q ponen sus tonterías de qw pagas menos si ni sirve su porqerías

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

No contestan los teléfonos y los lugares de convenio de venta ya no existen, que mal servicio para comprar por internet. Actualicen los datos de la página por favor. Es su obligación como empresa si los usuarios pagamos por el servicio.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Quiero ver horarios y tarifas y no me da acceso pesimo servicio no creo que la linea revice comentarios ni le importe siguen ganando

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Un ASCOOO su servicio de venta de boletos por internet. No se puede comprar siempre sale lo mismo "ocurrio un error intente de nuevo" asi una hora. Para que tienen ese servicio si no sirve.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Cuando quiero entrar a la pagina de OCC o ADO para ver horarios y tarifas en compra anticipada no me permite ingresar origen, acaso tengo que registrarme? Si asi fuere, me parece ilógico porque quiero informarm para luego comprar en efectivo.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

No contestan en Puebla para comprar boletos por teléfono hoy marque y estuve en espera 10 min tres veces. Son las 7:44pm martes 9 dic

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

solo quisiera saber porque cuando quiere uno viajar en esa linea no se toma en cuenta la tarjeta de inapan nunca hay lugares disponibles,y eso es que hubo un acuerdo gubernamental, por otro lado en la terminal de naranjos el trato de la que despacha

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

muy buen servicio

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Hace un mes compre mi boleto de primera clase de horario 1;15 al sin saber la razón salio a las 3;10 al yo solo subí yy y me dormí pues moría de fiebre

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

hace dos meses compre dos boletos por internet de viaje redondo mexico-hidalgo, y cuando llegue a la taquilla no me entregaron nada q porque en su sistema no aparecia ninguna compra, pero les mostre que en mi tarjeta de credito si aparecia el cargo.

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Es horrible saber que antes por menos te daban un camión más digno de playa del Carmen al aeropuerto y ahora que pague 150 pesos por el mismo servicio, el cual ya aumentó de precio nos mandan en un AUTOTur de tercera todo roto y viejo y sucio

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Voy en la corrida 36104 servicio ejecutivo Ado gl asiento 34 se que es su trabajo pero por que solo a mi me revisaron y me interrogaron por que estoy tatuado!? Ignorantes estupidos😈 😈 👎👎

person

 - 

  • grade
  • grade
  • grade
  • grade
  • grade

Me trataron como delincuente solo por que estoy tatuado malditos ignorantes, me hicieron muchas preguntas que de donde soy, a que me dedico, cuanto peso, si estudie, por que viajo. Voy de puebla a la tapo

50 Reviews