ADO Platino bus tickets
ADO Platino Bus Tickets, Schedules, and Fare Prices
ADO Platino FAQ
Frequently Asked Questions
Do you need an ID to get on the bus?
expand_more- Yes, passengers are required to present a valid ID when boarding an ADO Platino bus. The ID must match the name on the ticket. This measure is in place to ensure the safety and security of all passengers during their travel with ADO Platino.
Are there any discounts or loyalty programs available?
expand_more- ADO Platino offers various discounts and loyalty programs for frequent travelers, students, seniors, and children. These programs can provide benefits such as discounted fares, priority boarding, and free tickets after accumulating points.
Can ADO Platino accommodate large groups or private bookings?
expand_more- ADO Platino can accommodate large groups and private bookings with tailored arrangements to meet the specific needs of the group. This may include reserved seating, customized travel schedules, and dedicated support to ensure a seamless group travel experience.
What are the policies for traveling with children on ADO Platino?
expand_more- ADO Platino has clear and family-friendly policies for traveling with children, including guidelines for child safety seats, stroller storage, and onboard entertainment. With a focus on family travel, ADO Platino ensures a pleasant and hassle-free journey for passengers of all ages.
How does ADO Platino handle special requests like extra luggage?
expand_more- For special requests like extra luggage, passengers should contact ADO Platino customer service or visit the ticket counter to inquire about the possibility and associated fees. ADO Platino aims to accommodate such requests based on space availability and in compliance with their guidelines. It's recommended to plan ahead and notify the company in advance.
How can I find the schedule for a specific ADO Platino route?
expand_more- To find the schedule for a specific ADO Platino route, you can visit the official website of ADO Platino or use their mobile app. Both options provide up-to-date information on schedules, including departure and arrival times, allowing you to plan your travel seamlessly.
Does ADO Platino offer gift cards or travel vouchers?
expand_more- Yes, ADO Platino offers gift cards and travel vouchers, which make excellent presents for friends, family, or colleagues who enjoy traveling. These vouchers can be purchased at ADO Platino ticketing counters or through its official website, providing flexibility and convenience for gifting travel experiences.
What are ADO Platino's safety protocols and standards?
expand_more- ADO Platino prioritizes the safety of its passengers and has stringent safety protocols in place. These include regular maintenance of buses, well-trained drivers, adherence to speed limits, and strict adherence to traffic rules. The company also ensures proper sanitation and cleanliness on board, providing a safe and comfortable travel experience.
Can you pick up 'will call tickets' at the station?
expand_more- Yes, passengers can conveniently pick up 'will call tickets' for ADO Platino at designated stations. It is essential to arrive at the station well in advance to allow sufficient time for ticket retrieval. Upon arrival, passengers should proceed to the 'will call' or ticketing counter, where they can provide the necessary details to collect their tickets.
How can I plan a trip with multiple ADO Platino routes?
expand_more- Planning a trip with multiple ADO Platino routes is convenient. You can use the ADO Platino website or app to select different segments of your journey, ensuring a smooth transition between routes. The platform offers user-friendly features for booking and managing multi-route trips.
How can I book a ticket for ADO Platino?
expand_more- Booking a ticket for ADO Platino can be done through their official website, mobile app, authorized travel agencies, or at ADO Platino bus terminals. Online booking provides the convenience of selecting seats and viewing available schedules.
Does ADO Platino offer services for special events like festivals, concerts, or sports events?
expand_more- ADO Platino provides services for special events such as festivals, concerts, and sports events. The company often offers special event packages that include convenient transportation to and from the venue, allowing passengers to enjoy the event without the hassle of parking or driving. These services aim to enhance the overall experience for attendees.
How accessible are ADO Platinoes for passengers with mobility issues?
expand_more- ADO Platino buses are equipped with wheelchair ramps and reserved spaces for passengers with mobility issues. Assistance is provided by the staff to ensure comfortable boarding and alighting. The buses are designed to accommodate passengers with mobility difficulties for a hassle-free travel experience.
What facilities are available for passengers with special needs?
expand_more- Passengers with special needs can benefit from features like wheelchair-accessible buses, priority seating, and trained staff to provide assistance. ADO Platino prioritizes accessibility and inclusivity, ensuring that passengers with special needs can travel comfortably and safely. Additionally, there are accessible restrooms and easy boarding ramps for smooth transitions during the journey.
How many total passengers fit on a ADO Platino bus?
expand_more- ADO Platino buses typically accommodate around 36 to 40 passengers, providing ample space for a convenient and enjoyable journey.
Does ADO Platino offer corporate accounts or services for business travelers?
expand_more- ADO Platino offers corporate accounts and specialized services for business travelers. These may include personalized booking assistance, flexible payment options, and dedicated support for corporate clients. By partnering with ADO Platino, businesses can streamline their travel arrangements and enjoy tailored services.
What are the luggage allowances and restrictions on ADO Platino?
expand_more- On ADO Platino, passengers are allowed one piece of luggage weighing up to 25 kg (55 lbs) and one personal item like a backpack or handbag. Any additional luggage may be subject to a fee based on the company's guidelines. Restrictions may apply to certain items, and it's advised to check with ADO Platino before packing.
Does ADO Platino offer a rewards or loyalty program?
expand_more- Yes, ADO Platino offers a rewards program called 'ADO Rewards' where frequent travelers can earn points for every trip and redeem them for discounts, free tickets, or other benefits. Make sure to sign up for ADO Rewards to take advantage of this loyalty program.
Are there group discounts or special rates?
expand_more- ADO Platino offers group discounts and special rates for passengers traveling together. Whether for leisure, business, or educational purposes, groups can benefit from cost-effective travel solutions and convenient group booking services.
What health and hygiene measures does ADO Platino follow?
expand_more- ADO Platino adheres to strict health and hygiene measures, including regular sanitization of the buses, mandatory mask-wearing for passengers and staff, and enforced social distancing.
Are there special rates or services for students and young travelers?
expand_more- ADO Platino offers special rates and services tailored for students and young travelers, including discounted fares, flexible ticket options, and amenities suited to their preferences. By choosing ADO Platino, students and young travelers can enjoy affordable and comfortable travel experiences.
What amenities, facilities, and services are available to passengers traveling with infants and toddlers?
expand_more- Passengers traveling with infants and toddlers on ADO Platino can request baby bassinets, diaper changing facilities, and bottle warming services for a hassle-free travel experience.
What are the pricing tiers for ADO Platino tickets?
expand_more- ADO Platino offers different pricing tiers for its tickets, ranging from standard to premium options. The pricing tiers vary based on the amenities provided, such as seating type, onboard services, and additional perks. Passengers can choose the tier that best suits their preferences and budget, ensuring a comfortable and enjoyable travel experience.
Does ADO Platino have any affiliations with travel organizations or clubs?
expand_more- ADO Platino has partnerships and affiliations with various travel organizations and clubs, allowing its passengers to access exclusive discounts, promotions, and special offers. Customers can inquire at ADO Platino's ticketing offices or visit its official website to learn more about these affiliations and how they can benefit from them.
How can I contact ADO Platino customer service?
expand_more- You can contact ADO Platino customer service by calling their 24/7 hotline at +52 55 5141 4343. Additionally, you can reach out via email at contacto@adoplatino.mx or visit their website for a live chat option.
Are there special routes or services available during major holidays and peak seasons?
expand_more- Yes, ADO Platino offers special routes and services during major holidays and peak seasons to accommodate the increased demand for travel. These services may include additional buses, extended operating hours, and special promotions tailored to the specific holiday or peak season.
Can I cancel or change my ADO Platino bus ticket?
expand_more- Passengers can cancel or change their ADO Platino bus ticket, usually up to a certain number of hours before the scheduled departure. It is recommended to review the specific terms and conditions related to cancellations and changes.
What are some common issues faced by ADO Platino customers, and how are they resolved?
expand_more- Some common issues faced by ADO Platino customers include ticket booking errors, seat allocation problems, and service delays. These are resolved through a combination of proactive communication, ticket changes, and compensatory measures to ensure customer satisfaction.
What amenities are available on ADO Platino?
expand_more- ADO Platino offers various amenities such as spacious reclining seats, air conditioning, restroom facilities, and reading lights. Additionally, passengers can enjoy complimentary snacks and beverages.
Are there charging ports, Wi-Fi, and bathrooms on ADO Platino?
expand_more- Yes, ADO Platino provides charging ports, Wi-Fi, and onboard bathrooms to ensure passengers have a comfortable and connected journey.
How can customers benefit from regular travel with ADO Platino?
expand_more- Regular travelers with ADO Platino can benefit from various perks such as discounted fares, priority boarding, access to exclusive lounges, and the opportunity to earn loyalty points through the ADO Rewards program. Additionally, ADO Platino's comfortable and luxurious buses provide a premium travel experience for frequent commuters.
What are ADO Platino's policies regarding travel interruptions and delays?
expand_more- ADO Platino understands that travel interruptions and delays can be a hassle. The company has policies in place to handle these situations, ensuring passenger comfort and safety.
How does ADO Platino handle delays and cancellations?
expand_more- ADO Platino handles delays and cancellations with a customer-centric approach, prioritizing passenger comfort and safety. The company provides clear communication and efficient solutions, ensuring a smooth travel experience.
Can passengers access streaming services on board?
expand_more- Yes, passengers can access streaming services and enjoy their favorite content during the journey on ADO Platino.
How does the ADO Platino e-ticket work?
expand_more- ADO Platino utilizes e-tickets, allowing passengers to present their ticket via their mobile devices or printed copy at the bus terminal or to the bus personnel. Upon booking, passengers receive an email with their e-ticket details, including the booking reference number.
Are there any packages or options for digital nomads or those traveling for work?
expand_more- ADO Platino provides various travel packages and options suitable for digital nomads and business travelers. These may include flexible ticket options, exclusive amenities, and special deals for frequent travelers. By choosing ADO Platino, digital nomads and business travelers can expect a comfortable and productive journey.
What are the requirements and guidelines for bringing pets on board?
expand_more- To bring a pet on board ADO Platino, the pet must be small, clean, well-behaved, and kept in a secured pet carrier that fits under the seat. Additionally, passengers must provide proof of up-to-date vaccinations and check with ADO Platino for any additional requirements.
Are there specific documents or requirements for ADO Platino trips crossing international borders?
expand_more- When traveling with ADO Platino across international borders, ensure you have a valid passport, appropriate visa, and any required travel documents for each country on your route. It's crucial to review entry requirements well in advance, as they can vary for each destination. Visit the official immigration websites or consult embassy offices for the latest information regarding travel documentation.
Do you have to print your ADO Platino ticket?
expand_more- No, printing the ADO Platino ticket is not mandatory. Passengers can opt for e-tickets or digital tickets, which can be presented electronically during boarding. It is advisable to ensure that the electronic ticket is easily accessible on a mobile device or tablet to facilitate smooth ticket verification and boarding processes.
Are there special accommodations or services for senior citizens?
expand_more- ADO Platino provides special accommodations and services for senior citizens, such as priority boarding, designated seating, and assistance with luggage. The company is committed to ensuring the comfort and convenience of senior passengers throughout their journey.
What are the benefits of using ADO Platino for business travel?
expand_more- ADO Platino offers several benefits for business travel, including spacious seating, onboard restrooms, power outlets, complimentary Wi-Fi, and professional service. With reliable schedules, comfortable amenities, and a focus on premium service, ADO Platino is an excellent choice for business travel.
Does ADO Platino offer travel insurance options?
expand_more- Yes, ADO Platino offers travel insurance options for its passengers. The insurance provides coverage for trip cancellations, interruptions, medical emergencies, and baggage loss or delay. It's advisable for passengers to inquire about the details and cost of the insurance when purchasing tickets.
How are passengers compensated or assisted in the event of unexpected delays?
expand_more- In the event of unexpected delays, ADO Platino provides assistance to passengers, ensuring comfort and safety. Depending on the situation, compensation in the form of rescheduling tickets or additional services may be offered.
What are the policies regarding bringing personal food and drinks on board the bus?
expand_more- Passengers are welcome to bring personal food and drinks on board ADO Platino buses, ensuring they have their preferred refreshments during the journey. However, alcoholic beverages and hot food are not permitted.
ADO Platino accepts which payment methods?
expand_more- ADO Platino generally accepts a wide range of payment methods including credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and cash payments at their authorized sales points and ticket counters.
Do you need an ID for bus, and is it possible to travel without one?
expand_more- You need to have a valid ID to board an ADO Platino bus. Traveling without an ID may not be allowed as it is a crucial security requirement. Therefore, it's essential to carry a valid ID matching the name on your ticket to ensure a smooth and secure travel experience with ADO Platino.
Does ADO Platino provide in-transit entertainment options like movies or music?
expand_more- ADO Platino offers in-transit entertainment options such as movies and music to enhance the travel experience for passengers.
Does ADO Platino offer any premium features like extra legroom or movies?
expand_more- ADO Platino provides premium features including extra legroom, movies, and complimentary blankets to ensure a luxurious and comfortable travel experience.
What are the most popular ADO Platino routes?
expand_more- The most popular ADO Platino routes include Mexico City to Cancun, Mexico City to Merida, and Guadalajara to Puerto Vallarta. These routes are known for their comfort, safety, and breathtaking scenery, making them top choices for travelers.
Do senior citizens get any discounts or special rates?
expand_more- Senior citizens are eligible for special discounts and rates when traveling with ADO Platino. This may include reduced fares, promotional offers, or exclusive deals tailored to senior passengers.
Do infants have special discounts on bus tickets?
expand_more- ADO Platino offers special discounts for infants traveling on bus tickets. These discounts are intended to make family travel more affordable and convenient, providing parents with an economical option for traveling with their little ones.
Is there food and beverage service available for purchase on ADO Platino?
expand_more- ADO Platino offers a food and beverage service onboard, allowing passengers to purchase a variety of snacks and drinks during the journey.
Can passengers bring bicycles or sports equipment on ADO Platino bus?
expand_more- ADO Platino allows passengers to bring bicycles and sports equipment, subject to certain conditions and guidelines. However, it's essential to check with ADO Platino in advance to ensure compliance with their regulations and any associated fees. Proper packaging and securing of the items are typically required to ensure safety during transport.
What are the guidelines and fees for bicycle transport and sports equipment on ADO Platino?
expand_more- The guidelines and fees for bicycle transport and sports equipment on ADO Platino may vary based on the specific routes and the type of equipment. Passengers are advised to contact ADO Platino directly to obtain detailed information, including packaging requirements and associated fees. Proper planning and communication with ADO Platino can help ensure a smooth travel experience with these items.
How does ADO Platino handle customer complaints and feedback?
expand_more- ADO Platino takes customer complaints and feedback seriously. They have a dedicated customer service team that promptly addresses any issues. Customers can submit their feedback through the website, customer hotline, or in person at the ADO Platino service centers.
Can passengers travel with pets on ADO Platino?
expand_more- Yes, passengers can travel with small pets on ADO Platino buses. However, it's important to follow specific guidelines to ensure the comfort and safety of all passengers and pets.
What is ADO Platino schedule?
expand_more- ADO Platino schedules vary based on the route and travel dates. It's recommended to check the official ADO Platino website or app for the most current schedule. These platforms provide detailed schedules and allow you to select the most suitable departure and arrival times for your journey.
ADO Platino reviews and rating
3 stars from 9 reviews
ADO Platino contact
- contacto@grupoado.com.mx
- 01 800 369 46 52
- http://www.ado.com.mx/
- 123 Artilleros, 15380 Venustiano Carranza, Distrito Federal, Mexico
All you need to know about ADO Platino
All about ADO Platino bus tickets, schedules and information
ADO Platino is an important bus company in United States, serving in several locations.
It operates vast bus routes connecting the main cities and locations in the country.
ADO Platino offers a range of daily bus schedules to serve all passengers with excellence.
At Busbuster, you find all ADO Platino bus ticket information, with complete bus timetables displays, range of ticket prices, stations and stops.
Also take a look at the major contribution from previous travellers who rated and reviewed ADO Platino with 12 reviews.
ADO Platino popular destinations
- ADO Platino Xalapa
- ADO Platino Heroica Veracruz
- ADO Platino Poza Rica De Hidalgo
- ADO Platino Salina Cruz
- ADO Platino Tuxtla Gutiérrez
- ADO Platino Juchitán De Zaragoza
- ADO Platino Villahermosa
- ADO Platino Tampico
ADO Platino bus routes
Here are some route information details from the most popular trips.
Villahermosa x Xalapa
Find one or more bus timetable departures from Villahermosa to Xalapa.
At this route ADO Platino bus ticket price starts in MXN 353.00 reaching till MXN 1032.00.
This travel takes around 8h 56m lenghth.
The bus arrives at Xalapa, Ver..
Check and buy Villahermosa x Xalapa bus tickets here
Villahermosa x Heroica Veracruz
Find one or more bus timetable departures from Villahermosa to Heroica Veracruz.
At this route ADO Platino bus ticket price starts in MXN 251.00 reaching till MXN 792.00.
This travel takes around 7h 31m lenghth.
The bus arrives at Veracruz, Ver..
Check and buy Villahermosa x Heroica Veracruz bus tickets here
Villahermosa x Poza Rica De Hidalgo
Find one or more bus timetable departures from Villahermosa to Poza Rica De Hidalgo.
At this route ADO Platino bus ticket price starts in MXN 498.00 reaching till MXN 1111.00.
This travel takes around 11h 56m lenghth.
The bus arrives at Poza Rica, Ver..
Check and buy Villahermosa x Poza Rica De Hidalgo bus tickets here
Juchitán De Zaragoza x Salina Cruz
Find one or more bus timetable departures from Juchitán De Zaragoza to Salina Cruz.
At this route ADO Platino bus ticket price starts in MXN 74.00 reaching till MXN 74.00.
This travel takes around 1h 13m lenghth.
The bus arrives at Salina Cruz, Oax..
Check and buy Juchitán De Zaragoza x Salina Cruz bus tickets here
Villahermosa x Tuxtla Gutiérrez
Find one or more bus timetable departures from Villahermosa to Tuxtla Gutiérrez.
At this route ADO Platino bus ticket price starts in MXN 368.00 reaching till MXN 476.00.
This travel takes around 4h 41m lenghth.
The bus arrives at Tuxtla Gutierrez, Chis..
Check and buy Villahermosa x Tuxtla Gutiérrez bus tickets here
Salina Cruz x Juchitán De Zaragoza
Find one or more bus timetable departures from Salina Cruz to Juchitán De Zaragoza.
At this route ADO Platino bus ticket price starts in MXN 39.00 reaching till MXN 88.00.
This travel takes around 1h 2m lenghth.
The bus arrives at Juchitan, Oax..
Check and buy Salina Cruz x Juchitán De Zaragoza bus tickets here
Heroica Veracruz x Villahermosa
Find one or more bus timetable departures from Heroica Veracruz to Villahermosa.
At this route ADO Platino bus ticket price starts in MXN 409.00 reaching till MXN 880.00.
This travel takes around 7h 48m lenghth.
The bus arrives at Villahermosa, Tab..
Check and buy Heroica Veracruz x Villahermosa bus tickets here
Tampico x Xalapa
Find one or more bus timetable departures from Tampico to Xalapa.
At this route ADO Platino bus ticket price starts in MXN 467.00 reaching till MXN 836.00.
This travel takes around 8h 37m lenghth.
The bus arrives at Xalapa, Ver..
Check and buy Tampico x Xalapa bus tickets here
Heroica Veracruz x Tampico
Find one or more bus timetable departures from Heroica Veracruz to Tampico.
At this route ADO Platino bus ticket price starts in MXN 397.00 reaching till MXN 856.00.
This travel takes around 8h 56m lenghth.
The bus arrives at Tampico, Tamps..
Check and buy Heroica Veracruz x Tampico bus tickets here
Xalapa x Villahermosa
Find one or more bus timetable departures from Xalapa to Villahermosa.
At this route ADO Platino bus ticket price starts in MXN 560.00 reaching till MXN 1032.00.
This travel takes around 9h 5m lenghth.
The bus arrives at Villahermosa, Tab..
Check and buy Xalapa x Villahermosa bus tickets here
Tampico x Heroica Veracruz
Find one or more bus timetable departures from Tampico to Heroica Veracruz.
At this route ADO Platino bus ticket price starts in MXN 381.00 reaching till MXN 1070.00.
This travel takes around 8h 58m lenghth.
The bus arrives at Veracruz, Ver..
Check and buy Tampico x Heroica Veracruz bus tickets here
Xalapa x Tampico
Find one or more bus timetable departures from Xalapa to Tampico.
At this route ADO Platino bus ticket price starts in MXN 462.00 reaching till MXN 667.00.
This travel takes around 8h 35m lenghth.
The bus arrives at Tampico, Tamps..
Check and buy Xalapa x Tampico bus tickets here
Ciudad Del Carmen x Villahermosa
Find one or more bus timetable departures from Ciudad Del Carmen to Villahermosa.
At this route ADO Platino bus ticket price starts in MXN 116.00 reaching till MXN 260.00.
This travel takes around 3h 3m lenghth.
The bus arrives at Villahermosa, Tab..
Check and buy Ciudad Del Carmen x Villahermosa bus tickets here
Tuxtla Gutiérrez x Villahermosa
Find one or more bus timetable departures from Tuxtla Gutiérrez to Villahermosa.
At this route ADO Platino bus ticket price starts in MXN 267.00 reaching till MXN 548.00.
This travel takes around 4h 26m lenghth.
The bus arrives at Villahermosa, Tab..
Check and buy Tuxtla Gutiérrez x Villahermosa bus tickets here
Poza Rica De Hidalgo x Villahermosa
Find one or more bus timetable departures from Poza Rica De Hidalgo to Villahermosa.
At this route ADO Platino bus ticket price starts in MXN 513.00 reaching till MXN 1250.00.
This travel takes around 11h 40m lenghth.
The bus arrives at Villahermosa, Tab..
Check and buy Poza Rica De Hidalgo x Villahermosa bus tickets here
What is the best ADO Platino bus booking way?
The most comfortable and time saver method is buying your ADO Platino bus ticket online directly on http://www.ado.com.mx/.
Commonly, you can buy online using a credit card.
Other options, less quicker, is to book by phone or to go directly at the counter at the bus station.
More about getting bus tickets in USA
ADO Platino ticket cancellation, exchange and refund
If you need to cancel, change your bus ticket or understand company's policies, get in contact with ADO Platino.
Be aware that not every type of ADO Platino coach ticket is refundable.
Get in contact with ADO Platino customer services for detailed information on possible refunds.
ADO Platino Phone Number: 01 800 369 46 52
ADO Platino bus ticket discounts
ADO Platino offers special deals and reduced bus ticket fare for some travellers groups.
Check ADO Platino website for more details.
ADO Platino Luggage Rules
Check ADO Platino baggage policies before buy tickets.
Passengers must follow the rules on luggage limit of weight and size carried when traveling with this bus company.
For more details about the luggage rule, get in touch with carrier.
ADO Platino Bus Fleet
ADO Platino has modern, safe and comfortable coaches.
The fleet guarantees a fabulous experience during the journey.
For long-distance trips, find:
Air-conditioned
Comfortable seats
Reading lamps
Toilets
Bus Travel Tips
ADO Platino Reviews
Busbuster gathers a total of 12 ADO Platino bus reviews.
Customers reviews shows what is the best and worse on ADO Platino services.
Find all you need to know about quality, punctuality, cleanliness, and staff behaviour.
First check the rates and then go for the reviews to get what best describes ADO Platino bus lines real experience.
Travel with Pets
If you want to travel with your animal, please verify if ADO Platino policies allows that.
Most of the time, bus companies only admit guide/assistance dogs for disabled persons.
Travel with Children
Children must travel with a legally responsible adult.
If travelling without a responsible person, they must present a parent signed and authorised document.
For more information, please get in contact with ADO Platino.
Travel for Disabled Person
If disable passengers need some assistance during the bus trip, please request it before to ADO Platino staff.
ADO Platino Phone Number: 01 800 369 46 52
Boarding on Bus
ADO Platino boarding procedure takes between 15 to 30 minutes.
Try to arrive at terminal or bus stop with at least an hour in advance for ADO Platino bus departure.
It is necessary to present a valid document of identification ID before getting on the bus.