Roma S.Pietro

First time posting in Italy while on vacation traveling from the states. We came to the station from the street and up several stairs. All the way up we did not see any ticketing machines, employees or signage about buying tickets. We though okay cool maybe all the machines are broken and we can buy the ticket from the conductor. Little did we know that’s not how things are done in Italy. If your from the Americas you know before you get on the platform you get your ticket checked to ensure your on the right train/security, plenty of signs to guide/instruct payments and boarding, and helpful staff that can assist if any other information is needed. In Italy signs are not required, there are multiple ways to get on the platform other than the main way, tickets must be purchase prior to getting on board or it’s there version of fair evasion. has board no mater what you can not get off without paying. It’s the discretion of the conductor to charge you six euros ea or the maximum $50.00 Euros depending on where you are heading. Also, once the conductor finds That’s more than they charge in the states for the real fair evasion. When I reached my station and finally found a customers service agent they confirmed I was suppose to know all the above without signage, staff to guide you and always enter on the main entrance . I guess in Italy ignorance and lack of signage is no reason not to know policies.

Always the best place to be, while in Rome!

SuperEasy and connected everywhere... for Vatican is a SuperOption for coming and going

My husband and I needed to get to platform 5 (within 3 minutes - we bought a ticket at the desk and weren't offered any other option) with our heavy stroller. The elevator was broken which a service officer informed us of. No help was offered whatsoever, which led to us missing our train because we had to carry the stroller downstairs and upstairs. Service was awful.

Clean and well signed information on each platform. Very close to the Vatican for tourists.