Departures
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Arrivals
Buses to
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Address and Contact
Our team has prepared everything to make your experience on the website as simple, secure, and easy as possible. But if you still need to contact Birmingham New Street, just use the most convenient channel for you!
Phone: +44 345 711 4141
- Phone:Birmingham New Street
- +44 345 711 4141
Location: New Street station, Station St, Birmingham B2 4QA, UK
- Location:Birmingham New Street
- New Street station, Station St, Birmingham B2 4QA, UK
Website: https://www.networkrail.co.uk/communities/passengers/our-stations/birmingham-new-street/
- Website:Birmingham New Street
- https://www.networkrail.co.uk/communities/passengers/our-stations/birmingham-new-street/
Customer Reviews
4.1 out of stars
Based on 2195 reviews
Reviews data
Customer Reviews
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Recent reviews
Enoch Olalude
5 out of 5 stars
This is one of the best train stations I have visited. I have been here on two occasions, and I can say it was worthwhile. There's not really much to complain about.
I like the interior of the depot, especially the reflective exterior, and the wavy frames interior-wise. The environment is clean, as well.
Every train was right on schedule, and there is ample space to sit down and wait for your train. The signs around the station are plentiful, and you can't exactly get lost.
The only issue I seemed to have is the lack of power outlets for phone chargers. My battery was quite low, and it took me a while to find just one outlet. I think there should be a few more added in the premises.
Overall though, this is a brilliant and beautiful Railway Station.
Shaik Buhari
5 out of 5 stars
Large train station flanked by 2 big malls - the grand Central and Bullring. There is a large metal sculpture of a bull, and it moves! Iconic of this place and a must for photo taking.
The station is modern and large with high roof, and houses all the usual amenities such as mini supermarket, news stand, cafes, bookshops etc.
The connecting bus stop and tram stop are just outside the station
Nando DG
4 out of 5 stars
Busy station, wide selection of places to eat. They had a lovely Bull display in the centre.
Plenty of security and police presence.
The toilets were clean and signboards were easy to follow. Display of train times was easy to read and areas well marked out
Chinweuba Malachy Obayi
5 out of 5 stars
This is modern, large and excellent train station. Despite their complexity; they were still organised. Trains kept to their schedules and on time; and there were ample spacious and comfortable waiting areas. The signages, and the displayed screens everywhere around the station were helpful and there is no way you will get lost.
This is one of the best stations I have visited in the recent past.
Staff were nice and friendly; environment clean and neat; and lots of facilities around to make passengers comfortable.
Good platforms; close access to the city centre and easy connections to the major cities.
I love the interior, shining exterior; it looks amazing.
They were very organised and follow the schedules; if there is any changes, they promptly and appropriately inform the passengers.
Great experience.
Ferhat İstanbul
5 out of 5 stars
The desert is a beautiful train station. It is insufficient to describe it as a train station. Because it is also a shopping mall. It has a beautiful and spacious architecture. It is cleaner and more convenient than the stations in London. It gets busy during business entry and exit times. Apart from that, you can travel very comfortably. There are different cafes and restaurants in it. There are around 10 exit points from which you can reach different parts of the city. You can go to the shopping data center from the upper floor without leaving the station. Shops greet you with a satisfying walk. From the shopping center, you can pass through the busiest streets of the city. In other words, a train station and shopping center combination suitable for city planning. Ticket booths usually work fast. I recommend everyone to use the mobile application. Because to get out of the station, it is obligatory to read a ticket.