Southeastern Stages Cancellation, Changes & Refunds
Southeastern Stages offers ticket changes and refunds under specific conditions. Below is a detailed guide on how to modify, cancel, or get a refund for your ticket.
How to Request a Refund or Change a Ticket?
Passengers can modify or cancel tickets using the following options:
Visit the Southeastern Stages website: Southeastern Stages Travel Information
Contact Customer Support: Southeastern Stages Contact Page
Call Southeastern Stages Customer Service: đź“ž (404) 591-2750
Visit a Southeastern Stages Bus Terminal: Speak with an agent for assistance.
Ticket Cancellation and Refund Eligibility
- Full Refund: Passengers who cancel their ticket 14 days or more before departure are eligible for a full refund.
- Non-Refundable Tickets:
- Tickets cancelled less than 14 days before departure are not eligible for a refund.
- Unused tickets that are not properly exchanged before travel are void and non-refundable.
Ticket Changes & Rebooking
Changing Your Travel Date or Time
- Tickets are valid only for the date and schedule purchased.
- Before the departure date, passengers can request a ticket reissue for another schedule.
- Change Fee:
- A small change fee applies to modify a ticket.
- Availability is not guaranteed—changes are subject to seat availability on the new schedule.
How to Modify a Ticket?
- Online: Visit the Southeastern Stages website and navigate to the ticket management section.
- At a Bus Terminal: Passengers can visit a Southeastern Stages terminal to modify tickets in person.
- By Phone: Call Southeastern Stages customer service.
Missed Buses & No-Show Policy
- If a ticket is not used or exchanged before departure, it is considered void and cannot be refunded.
- Rebooking is only allowed before the scheduled travel date.