Megabus Help Centre
The Megabus Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Size, Pets Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Free Wi-Fi: Available on most Megabus buses. Power Outlets: Available at every seat. Onboard Restrooms. Entertainment Options. Comfortable Reclining Seats and Extra-legroom. Climate Co......
Baggage Size
Carry-On Baggage: One (1) piece per passenger. Must fit in overhead storage or under the seat. Bags typically used for airline not permitted). Checked Baggage: One (1) piece per passenger. Maximum ......
Pets Policy
No Pets Allowed. Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify. Illustrative image ......
Disabilities and Reduced Mobility
Priority Seating: reserved for elderly and passengers with disabilities. Accessibility: Many buses are equipped with wheelchair lifts. Booking Assistance: Contact Megabus customer service early to inform them of specific needs for accommodations....
Reserved Seats
Booking: Reserved seats can be selected for an additional fee. Availability is limited and first-come, first-served. Seat Types: Options include upper deck seats, lower deck seats, front row seats, and......
Cancellation and Refunds
Non-refundable Reservations: Reservations with Megabus.com cannot be refunded or cancelled unless there is a material failure in service delivery. Reserved Seats: If reserved seats are not honoured but t......