Jefferson Lines Help Centre
The Jefferson Lines Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Size, Pets Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Wi-Fi: Available on most Jefferson Lines routes. Entertainment System: Not specified for Jefferson Lines. Power Outlets: Available at every seat. Restrooms: Onboard restrooms are available....
Baggage Size
Carry-On Baggage: 1 carry-on item allowed, maximum weight of 11.3 kg (24.9 lbs). It must fit under the seat or in the overhead compartment. Checked Baggage: 1 item allowed in the baggage hold......
Pets Policy
Pets are not allowed on Jefferson Lines buses. Service Animals: Certified service animals are allowed, but they must be on a lead and cannot sit in the aisle or on a seat. They can sit on your lap....
Disabilities and Reduced Mobility
If you require assistance, you must call Jefferson Lines at least 48 hours in advance to arrange special accommodations. Assistance includes help with boarding, disembarking, and luggage. For assistance......
Reserved Seats
Seat selection is not available during the booking process. First-come, first-served seating is available. ......
Cancellation and Refunds
Jefferson Lines tickets are non-refundable and cannot be cancelled. Bus Ticket Changes Jefferson Lines tickets are not exchangeable. Any questions? Contact Jefferson Lines: https://www.jeffersonlines.com/contact-us/......