Coach Run Ticket Cancellation and Refunds
Cancellations
- Tickets are non-refundable.
- Duplicate bookings are not refundable.
Rescheduling
Allowed before the original departure time:
- No fee if rescheduled within 2 hours of booking.
- First reschedule online: £2.
- Through customer service: £8.
Ticket Changes
Passenger names and emails can be updated by contacting customer service.
Open Tickets
- Convert tickets to "Open" for £8.
- Must be used within one year on the same route and carrier.
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