Barons Bus Pet Policy
Barons Bus has a strict pet policy to ensure a comfortable and safe travel experience for all passengers. Below are the complete guidelines for travelling with pets and service animals.
Summary of Pet & Service Animal Policy
| Type of Animal | Allowed? | Additional Notes |
|---|---|---|
| Pets (dogs, cats, birds, reptiles, etc.) | No | No pets permitted on board. |
| Emotional Support Animals (ESAs) | No | ESAs are not considered service animals under ADA regulations. |
| Therapy & Comfort Animals | No | Therapy animals do not qualify as service animals. |
| Service Animals (ADA-compliant) | Yes | Must be trained for disability-related tasks and well-behaved. |
| Service Animal Fees | No Charge | Service animals travel free with the passenger. |
| Advance Notice for Service Animals | Recommended | Contact customer service to ensure seating arrangements. |
General Pet Policy
No Pets Allowed.
- Barons Bus does not allow pets on board, including small animals such as dogs, cats, birds, and reptiles.
- Emotional support animals (ESAs) are not permitted under any circumstances.
Exception: The only animals permitted on Barons Bus are service animals that assist passengers with disabilities.
Service Animals Policy
Service Animals Allowed.
- Only legally recognised service animals assisting passengers with disabilities are allowed to travel.
- Service animals must be trained to perform specific tasks related to the passenger’s disability.
Definition of a Service Animal: According to the Americans with Disabilities Act (ADA), a service animal is a dog that has been individually trained to perform tasks for a person with a disability (e.g., guiding individuals who are blind, alerting individuals who are deaf, pulling a wheelchair, or assisting during a seizure).
Service Animal Requirements
Allowed Service Animals
- The animal must remain under the owner’s control at all times (on a leash, harness, or tether).
- The service animal must not occupy a seat and should remain in the floor space near the passenger.
- The service animal must be well-behaved and not pose a direct threat to other passengers or the driver.
Not Allowed
- Emotional support animals (ESAs)
- Pets, therapy animals, or comfort animals
Required Documentation
Barons Bus may request documentation to verify that an animal is a service animal. This includes:
- A medical letter from a licensed professional confirming the passenger's disability and need for a service animal.
- Identification such as an official service animal vest, tag, or ID (though not mandatory by law, it helps prevent issues).
Denial of Boarding
Barons Bus reserves the right to deny travel to any animal that:
- Shows aggressive behaviour (biting, growling, excessive barking).
- Is not housebroken.
- Poses a safety risk to passengers or staff.
Service Animal Seating and Fees
- No Extra Fees: Service animals travel for free with their owner.
- Seating Considerations: Passengers travelling with a service animal will be accommodated in a seat with adequate space, but the animal cannot block aisles or emergency exits.
- Advanced Notice Recommended: Although not required, passengers are encouraged to notify Barons Bus in advance if they are travelling with a service animal to ensure proper accommodations.
Pet Transport Alternatives
Since pets are not allowed on Barons Bus, passengers travelling with pets may need to:
- Consider other pet-friendly transportation options, such as pet-friendly bus carriers or airlines.
- Use a pet transport service if relocating with a pet.
Contact Information
For further assistance or questions regarding service animals:
Customer Support: 1-888-378-3823
Website: Barons Bus Official Policies