Autotravel Cancellation and Refunds

  • Involuntary Cancellations: Free rescheduling or refund, depending on the payment method.
  • Voluntary Cancellations: Must be made 2 hours before departure. Refunds issued as vouchers.

Call Centre at 55 2886 8728 / 668 194 5153 or contact Autoravel here.

Bus Ticket Changes

  • Rescheduling: Allowed up to 2 hours before departure. Fare differences must be paid when applicable. No refunds for unused tickets.

-----

Still need help? Check out these articles

Here are some articles that may help you find what you're looking for.

Chat Assistant

Chat with our assistant to get answers to your questions.