Southeastern Stages Accessibility

Southeastern Stages is committed to providing accessible transportation for passengers with disabilities. The company complies with the Americans with Disabilities Act (ADA) and strives to ensure a safe, convenient, and comfortable travel experience for all passengers.

ADA Compliance & Assistance Requests: Southeastern Stages Contact

Wheelchair-Accessible Buses

• Southeastern Stages operates a fleet of ADA-compliant motorcoaches.
• Buses are equipped with lifts to accommodate passengers using wheelchairs or mobility scooters.
• Advance notice is recommended to ensure proper accommodations.

Priority Seating

• The first four seats on each bus are reserved for passengers with disabilities, elderly travelers, and unaccompanied minors.
• If these seats are occupied, bus operators will assist in finding an alternative seat that meets the passenger’s needs.

Assistance with Boarding & De-Boarding

• Bus operators and staff can assist with:
  • Getting on and off the bus.
  • Luggage handling.
  • Storage and retrieval of wheeled mobility devices.
• Passengers should inform the driver or staff if they require assistance.

Traveling with a Wheelchair or Mobility Scooter

• Collapsible wheelchairs and mobility aids are transported free of charge.
• If traveling with a non-collapsible wheelchair, passengers must notify Southeastern Stages at least 7 days in advance to confirm space availability.
• Space Limitations:
  • Each bus has a limited number of spaces for wheelchairs.
  • For additional accessibility needs, advance booking is strongly recommended.

Portable Oxygen and Medical Equipment

• Oxygen tanks and respirators are allowed onboard.
• Passengers may carry up to four (4) canisters:
  • Two (2) canisters onboard.
  • Two (2) canisters in the baggage compartment.
• Passengers are responsible for ensuring they have enough oxygen for the duration of their trip.

Traveling Alone

• Passengers may travel alone if they are independent and do not require personal assistance for:
  • Using the restroom.
  • Taking medication.
  • Constant supervision during travel.
• Southeastern Stages does not provide personal care services.

Service Animals

• Allowed: Service animals trained to assist passengers with disabilities travel free of charge.
• Seating: Service animals must sit at the passenger’s feet or lap and cannot occupy a seat.
• Emotional Support Animals (ESAs): Not classified as service animals and are not allowed onboard.

Booking Accessibility Services

To ensure the best experience, Southeastern Stages strongly recommends that passengers with disabilities:

• Inform the company at least 36 hours before departure if special assistance is required.
• Provide 7 days' notice if traveling with a wheelchair or other mobility devices that need special accommodations.

Customer Support Contact for Accessibility Services

Online Inquiry & Assistance: Southeastern Stages Contact Page

Phone Number: 📞 Call (404) 591-2750 for accessibility-related questions.

Visit Local Terminals: Passengers can also visit Southeastern Stages ticket counters for in-person assistance.

Accessibility & Travel Policies, Service Animals & Assistance: Southeastern Stages Terms & Conditions