Ourbus Help Centre
The Ourbus Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Size, Pets Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Free WiFi: Subject to cell signal availability Onboard Restrooms. Reclining seats and extra legroom. Power Outlets / Charging ports. Free bottled water. ......
Baggage Size
Carry-On Baggage: One (1) piece per passenger. Must fit in overhead storage or under the seat, small enough to fit in the limited space available on board. Checked Baggage: One (1) piece per passenger......
Pets Policy
No Pets Allowed. Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify. Illustrative image ......
Disabilities and Reduced Mobility
Wheelchair Accessibility: Passengers using wheelchairs can travel on all routes. Some buses have lift-equipped motorcoaches; Wheelchair lifts accommodate devices up to 30 inches by 48 inches and 600 lbs....
Seat Reservations
Seating is on a first-come, first-served basis unless otherwise specified.......
Cancellation and Refund
General Cancellation / Intercity Routes: Cancel up to 30 minutes before departure to receive credit in your OurBus Wallet. Refunds available for tickets canceled more than 24 hours before departure (b......
Ourbus Bus Ticket Promotions & Discounts
🌐 Check OurBus SuperSaver Pass here.-----......