NordWestBahn Pet Policy

Passengers traveling with pets on NRW and NordWestBahn trains must follow specific regulations regarding pet size, ticket requirements, and travel conditions. These policies help ensure a safe and comfortable journey for both pet owners and other passengers.

Small Pets

  • Travel for free if they are in a secure, closed carrier.
  • The pet carrier must fit under the seat or on the passenger’s lap.
  • Small animals include cats, small dogs, rabbits, and similar pets.

More details on pet travel

Larger Dogs

  • Require a ticket (usually a half-fare ticket for the same route as the owner).
  • Must be kept on a leash at all times.
  • Muzzle may be required if the train staff deems it necessary for safety.
  • Dogs cannot occupy seats and must remain on the floor.

Service & Assistance Dogs

  • Travel free of charge when accompanying a person with a disability.
  • No leash or muzzle is required, but the dog must behave appropriately in public spaces.
  • A valid disability ID or official documentation may be required.

Restrictions & Additional Rules

  • Aggressive or disruptive animals may be denied travel.
  • Pet owners are responsible for their animals' behavior and must clean up after them if necessary.
  • Other animals, such as reptiles or exotic pets, may not be permitted on board.

Busbuster Tips for Traveling with Pets

  • Bring water and food for longer journeys.
  • Arrive early to secure a comfortable spot, especially when traveling with a large dog.
  • Use calming methods (toys, treats, or a familiar blanket) if your pet is nervous.
  • Check the train's crowd levels before boarding, as packed trains may be stressful for animals.

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