Megabus Help Centre
The Megabus Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Seat Reservation: Window seats & Extra Legroom Free Wi-Fi: Connection and speed may vary. Charging Points Air Conditioning Toilet Facilities: Available on all coaches. ......
Baggage Policy
Carry-On Baggage One piece of small hand luggage per passenger. Maximum size: 45cm x 35cm x 20cm. It must fit on your lap, under the seat, in front of the passenger, or in the overhead compartment....
Pet Policy
No Pets Allowed. Megabus UK does not allow pets on board, except for service/assistance animals.......
Disabilities and Reduced Mobility
Wheelchair Accessibility All Megabus coaches are wheelchair accessible. Each coach has a designated space for one seated wheelchair user. Maximum wheelchair weight: 300kg (including the passenger)....
Reserved Seats
Seat Reservation OptionsPassengers who initially book a general seat can upgrade to a reserved seat (subject to availability) more than 24 hours before departure. Window seats. Extra Legroom Seats:......
Discounts and Promotions
Children’s Discount Children aged 4 and under travel for free on UK domestic Megabus journeys if they do not occupy a seat. Children aged 5 to 14 are eligible for a 10% discount on most standard ti......
Cancellation, Changes and Refunds
No Refund Policy. Once a booking has been confirmed and paid for, no refunds are available for any tickets, regardless of the reason for cancellation. Passengers can amend their booking up to 24 hours......