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Jet Set Express Help Centre

The Jet Set Express Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Size, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.

  • Onboard Services

    https://youtu.be/lPlqRTLKTd4 Fully equipped luxurious European motor coaches: Wi-Fi (when available). Panoramic windows: Huge tinted windows for clear vision. Reclining seats.......

    Jet Set Express Onboard Services

  • Baggage Size

    Free allowance 1 carry-on item free (must fit under the seat or in the overhead compartment). 2 checked bags free (bus baggage hold). Maximum Weight: 20 kg (44.1 lbs). Maximum Size: 69 cm x 54......

    Jet Set Express Baggage Size

  • Pet Policy

    Illustrative image No pets allowed. Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify.......

    Jet Set Express Pet Policy

  • Customers with Disabilities

    Priority Seating The first row of seating is reserved for elderly passengers and those with disabilities. Wheelchair Accessibility Jet Set Express buses are equipped with a lift for boarding passenger......

    Jet Set Express Customers with Disabilities

  • Cancellations and Refunds

    If your booking is cancellable, you can cancel your booking up to 48 hours before your trip. Bus Ticket Changes You can exchange your ticket up to 48 hours before departure time....

    Jet Set Express Cancellations and Refunds