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1001 Help Centre

The 1001 Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Luggage Policy, Cancellation, Changes & Refunds and etc. If you can't find what you're looking for, don't hesitate to contact us.

  • Onboard Services

    All bus classes provide: Free Wi-Fi (availability may vary depending on route and passenger usage) Power Outlets (available at seats for charging devices) Air Conditioning (ensures comfortable trav......

    1001 Onboard Services

  • Luggage Policy

    1001 has established guidelines to ensure a smooth and safe journey for passengers and their belongings: Each passenger may carry luggage not exceeding 30 kg in total. Luggage dimens......

    1001 Luggage Policy

  • Cancellation, Changes & Refunds

    1001 understands that travel plans may change and has policies in place to accommodate adjustments: Cancellations and date changes can be requested up to 3 hours before the scheduled departure time. ......

    1001 Cancellation, Changes & Refunds