1001 Help Centre
The 1001 Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Luggage Policy, Cancellation, Changes & Refunds and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
All bus classes provide: Free Wi-Fi (availability may vary depending on route and passenger usage) Power Outlets (available at seats for charging devices) Air Conditioning (ensures comfortable trav......
Luggage Policy
1001 has established guidelines to ensure a smooth and safe journey for passengers and their belongings: Each passenger may carry luggage not exceeding 30 kg in total. Luggage dimens......
Cancellation, Changes & Refunds
1001 understands that travel plans may change and has policies in place to accommodate adjustments: Cancellations and date changes can be requested up to 3 hours before the scheduled departure time. ......